Privacy Policy
Last updated: June 2026
1. Who We Are
WilcoTech Solutions Limited (“WilcoTech”, “we”, “us”, “our”) is a company registered in England and Wales. Our registered office is at 31 Long Acre, London WC2E 9LA, United Kingdom.
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect when you visit our website (www.wilcotechsolutions.com), why we collect it, and how we use it.
For questions about this policy, contact us at: [email protected]
2. What Data We Collect
Contact Form
When you submit our contact form, we collect:
- First name and last name
- Email address
- Department you are contacting
- Subject and message content
Career / CV Form
When you apply via our careers page, we collect:
- First name and last name
- Email address
- LinkedIn profile URL (optional)
- CV / resume file (uploaded by you)
- Preferred department
Cookies and Local Storage
Our website uses cookies and local storage to:
- Remember your theme preference (light / dark mode)
- Store your cookie consent choice
We do not use advertising or cross-site tracking cookies. See Section 6 for full details.
Technical Data
When you visit our website, your browser automatically sends certain technical information, including your IP address, browser type, and the pages you visit. This data is processed by our hosting provider to ensure the website functions correctly.
3. How We Use Your Data
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Responding to your enquiry | Contact form data | Legitimate interests |
| Processing your job application | Career form data, CV | Pre-contractual steps |
| Website functionality | Cookies, local storage | Legitimate interests / Consent |
| Website security and performance | Technical data | Legitimate interests |
4. Legal Basis for Processing
We process your personal data under the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR). We rely on the following legal bases:
- Legitimate interests — responding to enquiries, maintaining website security, and improving user experience.
- Pre-contractual steps — processing job applications where you have initiated the process.
- Consent — for non-essential cookies, where you have explicitly accepted them.
5. Data Sharing
We do not sell your personal data. We may share your data only with:
- Hosting and infrastructure providers — to deliver and maintain our website.
- Email service providers — to receive and respond to messages submitted via our contact form.
- Recruitment tools — if you apply for a position, your application may be stored in our recruitment management system.
All third-party providers are contractually required to handle your data securely and in accordance with applicable data protection law.
6. Cookies and Local Storage
Our website uses the following:
| Name / Type | Purpose | Duration |
|---|---|---|
theme | Stores your light / dark mode preference | Persistent (local storage) |
cookie-consent | Records your cookie consent choice | 1 year |
We do not use Google Analytics, advertising pixels, or any cross-site tracking technologies.
To clear cookies and local storage, use your browser settings.
7. Data Retention
| Data | Retention Period |
|---|---|
| Contact form enquiries | 2 years from last correspondence |
| Job applications (unsuccessful) | 6 months from application date |
| Job applications (ongoing process) | Duration of recruitment + 6 months |
| Cookie consent record | 1 year |
8. International Data Transfers
Our website is hosted in data centres within the UK and/or the European Economic Area (EEA). We do not transfer your personal data to countries outside the UK or EEA without appropriate safeguards in place.
9. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — ask us to delete your data in certain circumstances.
- Restriction — ask us to limit how we use your data.
- Portability — receive your data in a structured, machine-readable format.
- Object — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with:
- UK: Information Commissioner’s Office (ICO) — ico.org.uk
- EU: Your local supervisory authority.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. We encourage you to review this policy periodically.
12. Contact Us
WilcoTech Solutions Limited 31 Long Acre, London WC2E 9LA, United Kingdom Email: [email protected]